Exchange and Return Policy

Unfortunately we don't offer refund or exchange for our products. Only the defective items will be considered for an exchange depending on the case.

For any exchanges, you need to send in us parcel opening video as soon as you receive the parcel. The 'To-be-exchanged' product has to be dispatched within 24 hours and tracking has to be provided in order to make your order eligible for exchange. Parcel has to be packed properly with secured packing and should be unused in any case. We'll inspect the same on receiving the product and shall initiate the exchange process. Shipping charges for exchange has to borne by customer only. 

You can always write in us for any exchange related questions on WhatsApp or can email us on jewelsplanet2015@gmail.com
We don't accept returns on sale items or gift cards.

Refunds

In case of refund in whatsoever case; it will be available only in the form of store credit and shall be available for future purchase.